Hosting & Support
Affordable hosting and support packages that keep your website secure, backed up, and running smoothly—so you can focus on your business.
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A real person to call when something breaks.
In safe hands
Most business owners would rather run their company than manage a website. Our hosting and support plans handle the security monitoring, backups, and updates in the background, so nothing falls over without warning.
If something ever does need attention, you’re reaching out to the people who actually built your site—not lodging a ticket and waiting to hear back.
Plans include a set amount of content and page updates each month. Not a client of ours yet? We can also take over hosting for an existing site, or start you off with a new website build.
What you get
- Fast, reliable hosting on infrastructure we manage and monitor directly
- Automatic daily backups, so a bad update or hack never means starting over
- Security monitoring and core software updates applied before they become a problem
- Uptime monitoring — we’re alerted the moment your site goes down, often before you notice
- A set amount of website updates included each month, not billed as a separate job
- Direct access to a real person when something needs attention
How support actually works
No ticket queue — just a straightforward process when something needs attention.
Something comes up
Your site goes down, looks off, or you just want to check something — you reach out however’s easiest.
We diagnose it same day
No ticket queue — we look into the issue the same business day and tell you plainly what’s going on.
We fix it and confirm
We resolve the issue and let you know it’s sorted, in plain English, not technical jargon.
We keep watching
Ongoing monitoring and backups mean most issues get caught and fixed before they ever affect visitors.
Frequently asked questions
What Wollongong businesses ask us most before switching to our hosting and support plans.
Hosting, daily backups, security monitoring, core software updates, uptime monitoring, and a set number of website updates each month — all for one flat fee. We’ll confirm exactly what’s included for your plan when you get a quote.
We’re alerted automatically when your site goes down and start looking into it the same day — most issues are caught and fixed before you’d even notice a problem.
In most cases, yes. Send us a link to your current site and we’ll assess it honestly — if it’s a good fit for our hosting, we’ll handle the migration for you.
No — our hosting and support plans run month to month. We’d rather earn your business every month than lock you into something you can’t leave.
Hosting and support is the ongoing plan that keeps your site secure, backed up, and includes a set amount of update work each month. Website updates on their own are for one-off changes if you’re not on a plan — see our website updates page for details.
Stop worrying about your website
Get a straightforward quote on hosting and support, with no lock-in contract and a real person on the other end when you need one.